Customer complaint; Lively Jitterbug failed this Senior

Jitterbug Jubilant ~ ~ ~ ~ ~ ~ Unreliable “security”

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Crying the blues ~ ~ ~ ~ ~ ~ ~ One small step

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After my new cell phone was activated with my phone number, I called Lively Customer Service to make certain my account was canceled (so I wouldn’t continue to receive a monthly statement). I was on “hold” for twenty-five minutes before a young lady came on the line to help me. I explained I wanted assurance my account was canceled and I politely gave her the details of my complaint. I expressed my disappointment that “Customer Service” never acknowledged my message of February 9th.

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Postscript: 2:21 AM, 21 Feb 2022

2 comments on “Customer complaint; Lively Jitterbug failed this Senior

  1. I hope this complaint gets circulated on the Internet.

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