One-hundred-seventy-five steps from my front door to the computer in the CARE multi-purpose room. My “old” laptop computer is using the Internet connection (at home) and I was anxious to check for email messages. The purchase of the subscription to IDrive has certainly been a challenge!! Yesterday morning, I “uninstalled” and “reinstalled” IDrive. Just before my 175 steps, the backup had been running for twenty-five hours, thirty minutes. Furthermore, only fifteen percent done. Therefore, I won’t be preparing the customary blog messages. To “borrow trouble,” I will not be surprised if the backup “fails” and I have nothing to show for the time and frustration!!!!
For more than one week, I have been attempting to get a working “backup” on a new “cloud” I subscribe to. It worked OK on the new laptop computer but would not “work” on old laptop computer. I sent half-a-dozen email messages to “support” with no satisfactory answer. Their last message indicated I should go to “chat” and interact with a support analyst. I did… and that took thirty-five minutes and I still can’t get this computer to “back up.” I mistakenly signed up for two years because 50% savings. Well, how good is my subscription if I can’t get both computers backed up?? I’ve said it before: With all the thousands of pictures, hundreds of clip art, and years of blog messages, this computer needs back up I can count on (although it has been [and still is] with Carbonite). The advertised benefit of IDrive is “all electronics” in one place. I also want access (“all in one place”) to the hundreds of files prepared for the Digitized Library of Family History. ~~ Truthfully, I am “pulling my hair.”