MyHeritage genealogy in a SCAM !!

“Madder than a wet hen.”  Somebody pushed my buttons!! Very few of my readers will find this of interest but someone doing an Internet search might find my complaint of interest about MyHeritage. First: I sent two email messages, two days apart, saying I did not want to subscribe to MyHeritage. They charged my credit card  used to do a “free” search. No response to my emails so I checked their website for a phone number. I received a recorded message that said the number cannot be reached from my area code. I was calling a United States number from a United States area code!! I’m not a fan of Facebook but I went to MyHeritage page and left a comment/complaint. “They” must monitor their messages closely because they answered in five minutes. My message wasn’t published and I didn’t know how to answer the answer. I sent a second message and received a second message saying I’d receive a phone call. OK, (this makes me madder than a wet hen) my messages never appeared before other MyHeritage Facebook followers. That’s sneaky of them!! As I said, I’m not a fan of Facebook but it is my understanding that the writer is the only one to delete a message. Sneaky, sneaky of MyHeritage to scrutinize messages prior to publication.  On the phone call, I was advised I would see a refund in ten to fifteen days–and the phone call was coming from the very number I was unable to reach (1-800-997-9000). Curiosity prompts me to ask this question: “How often does MyHeritage charge $119.40 to an unsuspecting visitor?”

I’m not finished: Here was my (a few days) earlier experience on their website. I did a search for Letitia Frantz and MyHeritage brought up the woman and directed me–via a hot link–to the 100% free FamilySearch website.  

Am I just “overly sensitive” regarding all things genealogy? Before clicking the “publish”  button, I did an Internet search and immediately found this site declaring MyHeritage is a scam. Read what others are saying. ~~  A second website.

I’ll make this my closing remark: We have a hobby; we’re passionate about documenting our family history. It should be a punishable crime for a business to take advantage of us.



One comment on “MyHeritage genealogy in a SCAM !!

  1. Deb says:

    Call the phone number on the back of your credit card, and tell them you want to file a dispute over that particular transaction. They will ask you to try and resolve it with the vender first; just tell them you already have tried and based on their complete dishonesty and lying you do not want to have any further contact wth them.

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