From Consumer Affairs Complaints website:

Lorraine of Shelby, NC on Feb. 21, 2009

I became a distributor for EcoQuest International several years ago. I believed the vast amount of information that they supplied the distributor(s) and the information discussed in the seminars, and conferences. I sold many units repeating the information I had been told. Recently I had a very bad experience with their top-of-the-line, Fresh Air unit (that sells for over $700.).

I’ve been sick for about six months. It started with an allergy to a cat I adopted. I had to give the cat away but couldn’t seem to clean thoroughly enough to get rid of the hair and dander. I started with one air purifier at highest setting trying to alleviate my allergy. That didn’t help so I turned on a second air purifier in one bedroom (because the cat had contaminated every inch of my apartment). As the months went by I got sicker and sicker!!

In December I had an expensive allergy test–but was told I had no allergies. I bought allergy remedies but they did not help. I used eye drops but that didn’t stop the itchy eyes. I read everything I could on allergies. I listened to segments of TV programs about allergies and asthma. On February 9th I was so desperate I sat at the computer and searched the Internet for an answer to my allergy or asthma symptoms. After reading many sites, and visiting many links associated with sites, I saw three little words and I immediately knew I found the answer. The three words ASTHMA and OZONE. I clicked the link and it opened up a world of information about the hazards of ozone poisoning.

I have been so extremely sick!! Now that I have turned off the air purifiers, I can breathe better. I don’t have the itchy eyes. I still cough and sneeze but not as often. I am slowly recovering from the ozone poisoning but it may take several months before I’m healthy again (according to the information that I have read, and documented, from the Internet). I was extremely surprised to find the number of complaints about EcoQuest when I found this website. I’m surprised… but I recognize that some of the complaints are valid.

I was a responsible distributor and provided information, and manuals, to my customers. I honored their request if they wanted to return a product. I know that there are distributors–in all businesses–that are only interested in the sale and not the service. I’m disheartened that EcoQuest home office did not assist the customers when they complained. This web site gave me a very different view of the company I–in good faith–have been representing.

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John of Galloway, OH on March 18, 2009

I have had a Fresh Air machine for over a year. I love it. No more odors from the dog, the house smells fresh. I also have had the Laundry Pure machine for over a year. I was my clothes in cold water and no detergent. Amazing results. I do not understand some of the comments I have read here. I notice right away if someone turned off my Fresh Air machine. I love these products. You do have to start on a low setting and gradually increase the purifier. If you start too high, you may not like it. Start on the lowest setting and let the room adjust to the machine. I would hate to be without mine. I got my daughter one because her pet ferrets smell. The odor is gone. I know of a locker room that uses one to get rid of odors as well.

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Lorraine of Shelby, NC on March 20, 2009

In response to John’s message of 3/18/09, I want to draw a present-day comparison. Natasha Richardson might have survived her fall on the ski slopes if she had been wearing a helmet. I might NOT have gotten acute ozone poisoning if I had reviewed the manual. Accidents happen!! Natasha was on the beginner slope; I am a seasoned EcoQuest distributor. I’ve been using EcoQuest air purifiers for years. I’ve talked up the benefits of odor control and allergy relief. It was an innocent mistake to crank up the units to 3000 square feet in a small apartment (but I was desperate to alleviate allergy symptoms). Please don’t miss the point in my 2/21/09 message: ACCIDENTAL acute ozone poisoning. Customers need to be aware of the hazard!!

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The above comments followed the information I published to my blog and to the Internet.

If you check February 2009 blog messages, you will find several blogs detailing my struggle with ozone poisoning.

Here is the well-researched article I published to the Internet.

As far as I know, I have recovered from the ozone poisoning of 2009.  Because I practice holistic health, I rarely go to a doctor so I’ve never been tested for potential problems.